Purchasing a Murder Mystery Game FAQ
We want to make everything as easy as possible for you to purchase a murder mystery game and to have a killer murder mystery party.
We have built a reputation as a trustworthy and reliable business and we go to extraordinary lengths to make sure you have a wonderful nigh of murder!
If you do have any questions or problems then please reach out on our chatbot.
The steps to running a killer murder mystery party:
- Step 1 - Purchase your murder mystery game from this website.
- Step 2 - Host yourself, get a friend or hire one of our professional hosts.
- Step 3 - Have a killer night of fun.
FAQ
What payment methods do you accept?
You can pay with Credit Card or PayPal anywhere in the world.
We also accept bank transfer from within Australia.
I have a discount voucher. What do I do?
All vouchers have a special code (usually 4 characters long). When placing your order, at the final stage there is a place to enter your code. The shopping cart will automatically calculate your discount.
What is your refund policy?
We’ve spent many years refining our games to make them the best they can be. However, we understand that sometimes a game may not be the right fit for your needs. That’s why we offer a simple, no-questions-asked refund policy. If you’re not completely satisfied, you can return your game for a full refund.
Boxed murder mystery games must be returned unused and at the customer’s expense. Please note that any original postage costs are non-refundable.
Download murder mystery games must be cancelled within 48 hours of purchase. You must also delete any downloaded files.
When do I get my downloadable game?
Instantly after payment.
Where are boxed games shipped or posted from?
Our boxed games are posted from Perth Australia.
How long until a boxed game is posted?
Boxed murder mystery games are posted within 1 business day.