Terms and Conditions
These Terms and Conditions govern your use of the Go Murder Mystery website and the purchase of our products. By using this website or placing an order, you agree to these terms.
Products and Services
Go Murder Mystery provides interactive murder mystery party games designed for personal and event use. Our products may be delivered either as physical boxed games or as downloadable digital content.
Payments
We accept the following payment methods:
- Credit Card
- PayPal (available worldwide)
- Bank transfer (available within Australia)
All payments must be completed before access to digital products or shipment of physical products is provided.
Discount Vouchers
If you have a discount voucher, you can enter the voucher code during checkout. The discount will be automatically applied to your order total.
Voucher codes are subject to any conditions specified at the time of issue and may not be combined with other offers unless stated.
Refund Policy
We have spent many years refining our games to ensure a high-quality experience. However, if a prodcct is not suitable for your needs, we offer a straightforward refund policy.
Physical Products
Boxed murder mystery games must be returned unused and in their original condition. Return shipping costs are the responsibility of the customer. Original postage charges are non-refundable.
Digital Products
Downloadable murder mystery games may be cancelled within 48 hours of purchase. You must delete any downloaded files as part of the refund process.
Use and Licensing of Games
All games are provided under licence and are intended for personal or authorised commercial use only.
Private (Non-Commercial) Use
- You may use the game as many times as you like for personal, non-profit use.
- You may gift or sell the game to others for personal use.
- You may print materials for your own use of the game.
- You may not distribute or reproduce materials beyond what is required to play the game.
Commercial Use
- If you are making money from the game (including ticketed events, corporate use, or paid training), the game may be used one time only per purchase.
- Each additional commercial use requires a valid commercial licence or additional game.
- You may not reproduce, distribute, or share game materials beyond what is required to run the event.
Important: A separate commercial licence is required for each additional use of a game for profit.
We offer commercial licences for customers who wish to reuse games for profit. For more information, please contact us.
Download Games
- When purchasing a downloadable game, you are granted a single-user licence.
- You may print materials for gameplay purposes.
- You may not share, sell, or distribute digital files or login access.
Boxed Games
- Boxed games may be resold or gifted for personal use.
- Game materials may not be copied, scanned, or reproduced.
Intellectual Property
All content, including game materials, text, design, and intellectual property, is owned by Go Murder Mystery and is protected by copyright laws. Unauthorised use, reproduction, or distribution is prohibited.
Limitation of Liability
To the fullest extent permitted by law, Go Murder Mystery is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Website Use
You agree not to misuse this website or attempt to interfere with its normal operation. We reserve the right to restrict access if misuse is detected.
International Use
Our products are available worldwide. By purchasing from us, you agree that your use of the website and products complies with the laws applicable in your location.
Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about these Terms and Conditions, please contact us via this website.